Press Release May 7th 2014

A research by Sofigate and FIPA (Finnish Information Processing Association) reveals many companies neglecting their project success and benefit realization monitoring. The reseach into Finnish ICT management mapped out the management point of view – what is the status of ICT management in Finland. Results indicate that digitalization is a hot trend, but the changes it brings about are mostly recognized by the ICT sector alone. Other fields and sectors lag behind.

Monitoring of Project Benefits’ Realization Underdeveloped

Only one in ten of the research participants (12%) reported their organizations monitoring the realization of project business cases and business benefits with every project.  Over half of companies (52%) monitor them rarely or never. Different fields had different viewpoints, and the ICT sector turned out to be the most active in monitoring. Over half of ICT field’s responses showed monitoring in every project, while in commerce the corresponding figure was 0%. The industrial sector, service sector, and public sector reported rarely monitoring projects. Almost all research participants stated that they had been forced to use resources to replan failed projects. In the public sector up to 36 % or participants reported replanning taking up a substantial amount of money and resources. 

”Projects often require a lot of time, money, and resources, so if we do not follow the realization of these projects’ business benefits, how do we know if the project was a success or not? Most organizations have surely already recognized the need for project follow-up, but in practice, it is still not done. However, with efficient project monitoring an organization can develop and grow to get more business benefits out of future projects“, says Katri Riikonen, Head of CIO Innovation Center in Sofigate.

ICT Field a Forerunner in Digitalization

The research shows ICT sector as the forerunner when it comes to digitalization. The industrial sector, commerce, service sector, and public sector all lag behind. When asked about digitalization in the next two years, differences in the way the fields see the effects for their own company are clear. Especially the commerce and industrial sectors predict digitalization to have less effect on their own company, compared to the predictions of other fields. Of all the industrial sector respondents, one third don’t see digitalization affecting their company much at all. In the public sector however, one third of the respondents see remarkable affects. The ICT field believes that digitalization will affect  in their company’s operations to some extent.

”It is very interesting to notice that although internationally the commerce sector has been going through major changes brought on by e-commerce and online shopping, according to this research, the commerce sector in Finland still does not believe that significant changes are coming. It seems that commerce doesn’t fully comprehend the effects of digitalization in the development of the entire sector”, says Robert Serén, Executive Director of TIVIA.

Bring Your Own Device Still Not a Trend

The study indicates that the use of one’s own device at work is still very limited and controlled, or altogether forbidden (81%). The answers varied a lot by sector, and again the ICT field prevailed.  When asking if employees are allowed to use their own devices for work, all other sectors opted most often for “No”. BYOD is most frowned upon in the industrial and public sectors, where only 7% stated that they allowed the use of own devices.

The Status of ICT Management in Finland –research was done as a online survey during March and April of 2014. The survey got answers from 160 people in 150 different organizations. The yearly survey was conducted for the fifth time.

For more information:

Robert Serén, Executive Director
FIPA – The Finnish Information Processing Association
tel. +358 400 446 300

Katri Riikonen, Head of CIO Innovation Center
Sofigate Oy
tel. +358 40 352 3623

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