As a part of our Business Technology Management offering, we provide Business Platforms & IT Operations Management Services that are a pivotal part of service management providing a strong platform to all other business operations.
We are now looking for Service Management Consultants to join our Service Integration & Management business team.
You as a Service Management Consultant will be helping our customers in developing or running their IT Service Management around core business platforms, such as SAP.
As our customer cases are also almost always involving aspects in the development of service management, you should also have a good understanding and experience of service management best practices and frameworks.
You are expected to manage the Service Delivery for our customers both in consulting role and in support role. Having an ITIL certification and / or SIAM certification is a plus. Having experience in leading and executing service improvement programs or acting as an IT process owner is a bigger plus.
In your past, you have managed complex integrated business platform landscapes. You see platforms and infra as an integral enabler of business, which is why your need for understanding business requirements is important to you. In addition, you have a good, overall understanding of integration tools and services.
To succeed as a Service Management Consultant in our ambitious team, you should have great communication skills, positive attitude, hunger to learn and the courage to challenge and lead our customers. You will be surrounded by a team of experienced professionals ready to support and share their knowledge at every turn of your journey.
We expect excellent interaction skills and fluent written and spoken communication with both business and IT and both in Finnish and in English.
We offer you a dynamic work environment, with a steep-learning curve, an opportunity to drive your own areas of responsibility and to learn more about working within a business technology company and take career to the next level.
We offer an extensive learning and development program for all our employees covering e.g. areas like Business Technology Standard (read more www.managebt.org), technology skills, project management, consulting and facilitation.
In addition, we collaborate closely with Hintsa Performance and offer versatile well-being services and programs to all our employees.
Our values are Dare, Care and Grow. Read more about our culture: https://www.sofigate.com/transformers/ .
Your location will be Helsinki metropolitan area and the position is permanent and full-time.
Are you ready to challenge us? Apply by September 30th 2022.Apply Now