IT Management as a Service

Sofigate offers professional, flexible and cost-effective IT management services. Our strength lies within our unique service concept that combines 400 experts, best practices and tools to ensure IT delivers real business value. 

Strategy & Governance

We help our customers design IT management operations, organisations and processes in order to best profit their business. Our services are used e.g. to develop strategy (IT Operating Model), best practices (IT Standard for Business), business and IT capabilities (Enterprise Architecture) or competence (IT Academy) and to support organisational change situations. Managing and leading digitalisation is our expertise.

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CIO Office service offers all the above to support CIOs in everyday IT operations as well as management and development tasks.”

Sourcing & Supplier Management

Professionally managed sourcing processes are essential for ensuring success in large change and implementation projects. Latest industry knowledge helps tender processes and ensures best-fit services and contracts. We help our customers to plan 3rd generation IT services and to find the right partners to implement them.

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Sourcing Office service ensures best-fit IT solutions and service architecture using the right suppliers.”

Project & Development Management

Successful project management requires discipline with project portfolio, management models and targets, but is best implemented with a mixture of agile methodologies. We compliment our project management best practices with tools such as Roundtable, which offers an online, facilitated decision-making environment especially suited for large global projects.

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Development Office service helps to manage project portfolios and ensures correct prioritisation and realisation of business benefits.”

Service Management

IT services comprise up to 75% of IT management’s annual budget. Planning the IT service strategy and portfolio is a key success factor to enable business growth. Our solutions and tools for multi-vendor Service Integration and Management, IT service management processes and development as well as end user self-service help customers run IT services more efficiently.

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Service Management Office (SMO) service uses best practices and ITSM tools to manage complex multi-vendor environments.”

IT Management Full Service

All the four service categories above can be combined into a full, comprehensive IT management service. We can take responsibility of all aspects of business-aligned IT management, working in close cooperation with the CFO or CEO of a customer company. Our strength lies in a network of 400 professionals and colleagues who complement a team of dedicated experts as well as ready best practices and tools – our “In-a-Box” service.

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Contact Sofigate

Sofigate Group companies
Tel: +358 46 870 1255