Dynatrace
Together with Dynatrace, we offer you a full-stack, AI-powered visibility, enabling you to derive behavioural insights, optimise digital experiences, and drive innovation with confidence.
Agility and customer service with a competitive edge
Are you looking to be more agile and insightful with your customers?
With Dynatrace we can deliver exceptional experiences to your customers as well as help you make smarter decisions, creating a competitive edge for your company.
Dynatrace provides AI-powered, full-stack observability tools that helps teams detect and resolve issues faster, reduce downtime, and improve system performance.
This investment benefits not just IT, but the entire business, enabling better customer experiences, greater efficiency, and smarter, data-driven decisions that support growth and competitiveness.
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Proactively detect and resolve issues before they impact users
In today’s fast-paced digital landscape, investing in observability is essential for companies aiming to maintain reliable, high-performing IT operations.
Observability enables organizations to proactively detect, understand, and resolve issues before they impact users or the business.
Many companies still operate with multiple, disconnected monitoring tools. This results in high operational costs, duplicated efforts, and fragmented data that requires complex reconciliation. More importantly, it severely limits the potential to use data in a strategic way, especially for non-technical stakeholders like business decision-makers.
The benefits of adopting Dynatrace:
Cost effectiveness
Easier, more effortless workflows
Unified data
Easy reconciliation
Our key observability offering:
Transformative partner with Dynatrace
At Sofigate, we specialize in Business Technology Design, helping our clients assess their current state, align business goals with IT capabilities, and drive transformational change. Using frameworks like the Business Technology Standard (BTS), we guide organizations through the journey of defining their target operating model for observability. This ensures not only technical implementation and consolidation, but also organizational readiness, governance, and measurable outcomes.
Dynatrace implementation and operations partner
As a Dynatrace implementation partner we target efficient value realisation leveraging not only our long-term experience but also a clear view on how modern observability capabilities must be implemented and operated to gain value within and outside of IT.
Why bother with observability? It’s all about Real-Time!
For decades, enterprises have invested heavily in monitoring tools, primarily to track infrastructure health and performance. These system’s focus is often narrow, siloed and limited to IT operations.
The reality today is different. The modern enterprise must think beyond just keeping the lights on. Businesses need to understand application behaviour, user journeys, and real-time system performance. Traditional monitoring simply isn’t enough.
In a world where customer behaviour changes by the second, agility and insight are key. Observability is not just about fixing issues faster, it’s also about delivering exceptional customer experiences, making smarter decisions, and gaining a competitive edge.
The whole process is based on real time data and insights, targeting people within your organisation when required. With observability as a key enabler for data driven decision making outside of IT, it’s our ambition to help our clients evolve from reactive monitoring to proactive observability, turning data into decisions, and insights into action.
Want to know more?
We’ll be happy to discuss – let’s talk!