Human-centred service automation with ServiceNow
We are the pioneer and leader of ServiceNow in Northern Europe since 2009.
First and largest ServiceNow partner in the Nordics
ServiceNow projects since 2009
ServiceNow professionals in 4 countries
Elite partner of the year in EMEA
Wouldn’t you want proactive innovation and proven solutions from your ServiceNow partner?
We can do just that: our customers generally are forerunners in using ServiceNow as strategic platform in many workflow areas. We have the leading reference cases from great variety of industries – ask us for more info or scroll down to see some of our reference cases.
We dare to challenge customers and help them with much more than ServiceNow configuration. We are their transformation partner. That’s why we are the strategic choice for you who want to maximise the value of the ServiceNow platform.
We have a unique competence in combining service design with leading platform capabilities and a solid track record of delivering successful transformation projects in large global organisations.
Do you think ServiceNow is just an expensive IT tool?
Get ready to update your view and make ServiceNow your strategic workflow platform with quick time to value!
Ask for an offer
Leave your contact detail if you want an offer or more information about our services:
Get strategic with ServiceNow
Our Digitalization Platform Library contains the best practices we have collected from our 1,000+ ServiceNow projects. So, instead of reinventing the wheel, we focus on human-centred design and service automation. Not only does this save time, cost, and nerves, but lets you get into sync with the accelerating speed of change.
Make work more meaningful
Great experience requires a shift in mindset: instead of designing services from siloed point of view, we must put the human in the centre. Cross-functional and highly automated workflows ensure that services are delivered seamlessly across systems, departments and ecosystem. This greatly simplifies our lives and allows us to focus on the most meaningful tasks.
Low-code and no-code platforms like ServiceNow enable the next big transformation. Business technologists will create solutions of the future. Our minimum viable governance approach empowers people to take action where they see opportunities for development while ensuring that you achieve sustainable value.
Our services for you
What we offer
Are you ready to update your view and make ServiceNow your strategic workflow platform with quick time to value? Here’s what we can help you with:
Human-centred business design and capability planning
We help you create a vision of your future business, workflows and the role ServiceNow platform optimally has in it.
ServiceNow innovation workshops
We bring you new ideas and leading reference cases, so that we can together design your roadmap to maximised value out of ServiceNow.
We deliver Customer, Employee and Technology workflow solutions based on proven concepts that ensure quality and efficiency.
Operating model automation
Our concept for turning the Business Technology Standard’s best practice operating model into role-optimised workspaces and highly automated workflows on ServiceNow.
Proven industry solutions on ServiceNow
Sofigate is a pioneer in ServiceNow industry solutions for Social & Healthcare, Construction & Facilities, Manufacturing, and more.
DevOps teams and Customer Care
Sofigate’s agile teams deliver constant value and understand your environment and objectives.
7 lessons learnt from 1,000+ ServiceNow projects
Since 2009, we have delivered more than
1,000 successful ServiceNow projects where
our customers have digitalised services and
automated workflows with ServiceNow.
What have we learned? We decided to collect seven most important lessons into a guide to share our knowledge.
What our customers say about us
See some of our references cases below or contact us to hear more success stories!
NCC Real Estate
Maximise the value you get from your ServiceNow platform
Here’s what you get when you choose to work with us:
Leading transformation capabilities
We help our customers to build organic transformation capability and develop business automation on top of leading enterprise SaaS platforms.
From closed and heavy-to-implement systems, we move our customers to modern business platforms that are quick to set up, easy to modify, and inclusive by nature.
Save money and resources
Most internal work in organisations is repetitive and ineffective. Through automation and digitalisation of work, you can save up to 85% of time and allow your employees to focus on what matters most.
Our Digitalization Platform Library contains the best practices we have collected from our 1,000+ ServiceNow projects. Instead of reinventing the wheel, we focus on human-centred design and service automation.
Great experience requires a shift in mindset: instead of designing services from a siloed point of view, we must put the human in the centre. Cross-functional and highly automated workflows ensure that services are delivered seamlessly across systems, departments and ecosystem.
This greatly simplifies our lives and allows us to focus on the most meaningful tasks.
Low-code / no-code solutions
Low-code and no-code platforms enable the next big transformation.
The journey towards operational excellence is less about tech, more about leadership. It is about democratising business technology and letting everyone take ownership of their future.
Want to know more?
We’ll be happy to discuss how we could create value for you and help you harness customer data to serve your business. Let’s talk!