Sofigate chosen as Tiera’s ServiceNow platform partner for Service Management Solutions
Sofigate has been selected as the ServiceNow platform solution provider for Tiera’s Service Management Solutions. The newly signed multi-year agreement ensures the continuity of Tiera’s services well into the future.
ServiceNow for Tiera’s most demanding needs
For Tiera, it is essential to be able to serve all its owner-customers effectively. Tiera’s Service Management portfolio offers solutions for a wide variety of needs. Now, with the combination of the ServiceNow platform and Sofigate’s expertise and experience, Tiera can address even the most demanding service management requirements.
“The agreement signed with Sofigate gives us access to experience gained from more than a thousand ServiceNow projects, which we can leverage in developing our own services. Through this partnership, we are also able to offer the same level of expertise and experience to our owner-customers’ most complex projects. We see this new agreement as an investment in the future, one that enables us to provide our customers with the most modern and efficient ICT services for years to come,” says Sakari Luotonen, Deputy CEO at Tiera.
Combining ServiceNow and Sofigate’s transformation expertise
Sofigate provides public sector organisations with an efficient and scalable way to digitalise their service processes using the ServiceNow platform. By combining Sofigate’s deep expertise with ServiceNow’s automation, AI, and integration capabilities, organisations can achieve more transparent, faster, and customer-centric service delivery. In addition, Sofigate supports its customers in change management and competence development, ensuring that new solutions become an integral and lasting part of operations.
“We are very pleased to collaborate with Tiera and its owner-customers. By combining Sofigate’s strong transformation expertise with Tiera’s important role as a driver of digitalisation in the public sector and by leveraging ServiceNow’s leading Enterprise AI platform, together we can deliver faster, more sustainable, and more impactful results for Tiera and its customers,” says Janne Rekonen, Vice President at Sofigate.
Media contacts
Anna de Torres
Marketing and Communications Director
+358 50 5766015
anna.de.torres@sofigate.com
Further information about the agreement:
- Hannu Ylinen, Product Manager, Tiera Oy — hannu.ylinen@tiera.fi
- Antti Konkari, Client Director, Sofigate — antti.konkari@sofigate.com
Sofigate is the leading Business Technology company in the Nordics, pioneering enterprise AI services with its unique expertise in transformation, ServiceNow, Salesforce, and AI agents. We are the founder of the Business Technology Forum and the developer of the globally recognised Business Technology Standard. Our team of more than 800 professionals operates across nine offices in six countries: Finland, Sweden, Norway, Denmark, Hungary, and Poland. Sofigate has net sales of EUR 150 million and is predominantly owned by its management and employees. www.sofigate.com
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