Let people excel at knowledge work with AI
Enterprise AI services for industrial-scale digital workers
AI is no longer just a technology initiative, it is a new way of getting work done.
While many organisations are still running AI pilots and isolated experiments, the frontrunners are deploying AI agents as digital workers, embedded directly into real knowledge work and core business processes.
Sofigate’s AI Agent Factory enables enterprises to design, build and run AI agents at industrial scale. We move AI from experimentation into governed production, where digital workers support people with measurable outcomes — securely, reliably and continuously.
This is not about experimenting with AI.
This is about making AI part of everyday work.
Enterprise AI is the key for the next generation of business renewal
AI is not just a tool, it is revolutionising how companies operate. As AI moves from thought to action, we should see AI agents as a new digital worksforce, rather than technology.
Growth and productivity accelerate when digital workforce handles repetitive and knowledge-intensive tasks. Organisations need Enterprise AI solutions that wire AI into processes and systems to deliver measurable outcomes: increasing growth and work productivity.
The forerunner organisations embed AI into core processes and workflows using the modern AI business platforms like Salesforce and ServiceNow. Platforms enable organisations to take advantage of wide out-of-the-box AI capabilities and utilise the core data on the same platform without costly and time-consuming integrations and data availability challenges.
In short:
⟶ Design, build and scale a digital workforce across your business processes – the fast lane to becoming AI‑first at enterprise scale.
From experiments to industrialised Enterprise AI
Foundation
Models, security &
infrastructure
- Language models (LLMs and smaller domain models)
- Enterprise AI tools such as Microsoft Copilot, Google Gemini and ChatGPT
- Data security, privacy and identity management
- Compliance with AI regulation and responsible AI practices
Exploratory AI
Application AI & custom solutions
- AI capabilities embedded into business applications
- Custom-built AI point solutions, utilising APIs and integrations
- AI strategies and roadmaps focusing on prioritised use cases
- Lightweight assistants, copilots and GPT-style apps for specific tasks
Industrialised AI
Agentic AI for knowledge work
- Enterprise AI platforms
- Orchestrating agents, workflows and data
- Explicit definition of knowledge work tasks and desired outputs
- Guided governance that instructs how work is performed with AI
- Monitoring and audit trails for AI behaviour and performance
Transformation
Enterprise AI service strategy
- Coordinated AI service strategy across the organisation
- Transformation programmes building AI capabilities and skills
- Operating models, roles and responsibilities for AI at scale
- Continuous improvement and value realisation for AI services
Enterprise AI services to agentise business at industrial scale
Our Enterprise AI services are born from Sofigate’s own AI journey to agentise the whole business in a rapid, value‑driven manner. Services are productised from strategy to execution and help build enterprise AI capabilities at speed – delivering value as a continuous flow and at industrial scale.
Our approach combines deep business understanding, strong platform expertise, and responsible AI practices to ensure solutions are secure, scalable, and fit for real-world adoption. We help organisations move beyond pilots to embed AI agents into core processes, enabling new ways of working, measurable business outcomes, and long-term competitiveness.
AI Agent Factory
Secure production line for validated AI agents – patterns, testing, deployment, monitoring.
AI Platforms
Enterprise‑grade platforms like ServiceNow and Salesforce to embed AI into workflows and data.
AI Agent Library
Prebuilt agents based on the Business Technology Standard, available as‑a‑service.
Operating & governance models
Proven frameworks for rapid AI agent deployment across strategy, transformation, development and platform governance.
Transformation leadership
Measurable impact with change and program leadership for demanding AI transformations.
Training & enablement
Upskilling employees with the skills and mindset for human‑AI collaboration.
Sofigate as a leading disruptive AI transformation partner
We help you create the fast lane to becoming AI-first at Enterprise scale with tested and validated Enterprise AI services to boost your growth, productivity and renewal.
Why Sofigate?
Sofigate is the trusted partner for business renewal and enterprise level AI transformation.
Our unique approach combines leading AI platforms with transformation excellence. More than 1000 successful transformations under our belt, we combine business and tech with a visionary yet pragmatic approach.
Our +800 experts in 6 countries help you to build the strategic AI capabilities and transform your business beyond slideware – by walking the journey together.
What makes us different:
- We “drink our own champagne” and use AI to disrupt our business.
- Proven frameworks and learnings from our own AI transformation journey to achieve industrial scale time-to-value and quality.
- From strategy to execution – holistic approach that drives for success.
AI Factory and Enterprise AI in practice
AI projects implemented by Sofigate
Turning AI into a core capability
Rather than experimenting with AI in isolation, AI was embedded directly into everyday work. An AI Agent Factory, supported by clear governance, architecture, and operating models, enables AI agents to work alongside people at scale. This capability now underpins Enterprise AI services, helping customers move from experimentation into secure, scalable, AI Agent First production.
From scattered pilots to enterprise-ready AI
AI efforts were spread across disconnected pilots, with no shared direction or safeguards for scaling. We established a clear AI vision, assessed readiness, and put in place an operating model that moves ideas from intake to compliant deployment. With governance, an AI Factory, and a multi-year roadmap in place, AI is now treated as a structured, enterprise capability rather than a series of experiments.
Turning fragmented data into AI-ready capabilities with Salesforce
Inconsistent data and fragmented processes limited the impact of AI and slowed decision-making. We defined a target capability model, prioritised high-value AI opportunities, and designed implementation-ready use cases tied directly to operational needs. A clear roadmap now guides scalable improvements in data quality, productivity, and forecasting, with a balance of immediate results and long-term development.
From fragmented AI experiments to an AI agent first capability
AI efforts were fragmented and exploratory, limiting scalability, governance, and real business impact. With ServiceNow at the heart of the solution we established a clear enterprise AI capability model and an AI Agent Factory that enables secure experimentation and implementation at scale. With a structured operating model and platform based AI agents embedded into daily work, AI is now a systematic and scalable capability, delivering faster processes, higher productivity, and a foundation for long term AI driven value.
Want to learn more?
We’re glad to tell you how we can help your organisation grow and develop – feel free to contact us!