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KONE Commits to Developing IT Services

Press release 1/10/2015

KONE and Sofigate embark on a global cooperation to speed up the planning and management of IT services. Sofigate is a company specializing in developing, procuring and managing IT services.

“Digitalization challenges major companies to learn from smaller, more agile companies. IT has to work in a systematic way but at the same time we need to meet rapidly changing business demands. Together with Sofigate we have found a solution to combine the systematic and the agile ways of working”, says KONE CIO Antti Koskelin.

The partnership covers the following areas of development:
– IT Academy, an IT management coaching program for the key roles at KONE
– Deployment of an ITSM tool to manage IT services and development programs
– Developing and utilizing agile ways of working as a part of the IT Standard

“Partnering with KONE, a company with a very innovative mindset, means that the bar has been set very high and our services will have a global reach. Sofigate is ready for this challenge: we are able to work in a global environment and we have been focusing on agile ways of working for years”, says Sofigate CEO Sami Karkkila.

KONE and Sofigate’s development program will run until the end of 2016. The program will affect the management and development of all IT solutions and services at KONE. End-users will see the results of the program as an improved service experience: usability will improve and self-service will become more frequent.

Sami Karkkila, CEO, Sofigate
Tel. +358 400 805 446, sami.karkkila[a]

About Sofigate
Sofigate serves the CIO and helps IT Management succeed. Sofigate has been a forerunner in IT Management services since 2003. We help customers to design, transform and operate their IT organizations with the largest IT Management Competence Center in Northern Europe. As a strong believer in open source development, we offer organisations an open IT management framework, IT Standard for Business, with the best tools and practices ready for use. Sofigate employs 190 IT Management experts in Espoo, Tampere, Oulu and Stockholm. The group’s turnover in 2014 was 22.6 million euros.

About KONE
KONE is one of the global leaders in the elevator and escalator industry. KONE’s objective is to offer the best People Flow® experience by developing and delivering solutions that enable people to move smoothly, safely, comfortably and without waiting in buildings in an increasingly urbanizing environment. KONE provides industry-leading elevators, escalators, automatic building doors and integrated solutions to enhance the People Flow in and between buildings. KONE’s services cover the entire lifetime of a building, from the design phase to maintenance, repairs and modernization solutions. In 2014, KONE had annual net sales of EUR 7.3 billion, and at the end of the year over 47,000 employees. KONE class B shares are listed on the NASDAQ OMX Helsinki Ltd. in Finland.