Sofigate’s solution helps UiPath’s customers to automate their processes and reduce implementation and maintenance costs.

Sofigate, the leader of IT Management in the Nordics and the pioneer of Business Technology management in Northern Europe, today released its ServiceNow Connector for UiPath on UiPath’s new Marketplace. UiPath is the leading enterprise Robotic Process Automation (RPA) software company.

Sofigate’s ServiceNow Connector for UiPath helps customers to integrate ServiceNow, a SaaS-based Service Management platform with UiPath’s automation platform efficiently. The solution allows ServiceNow users to kick-start their automation journey with ready-made robotic activities that utilize processes and data stored in ServiceNow, and enhance these with capabilities of intelligent automation.

“Right now, there is still a huge gap between Enterprise Service Management and Intelligent Automation,” said Jussi Vuokko, owner of Automation and Robotics business at Sofigate. “Many processes in this field are still manual or require human intervention. To help automate these processes, we wanted to enable our clients with an easy solution that can be used without expert knowledge. As a leading ServiceNow and UiPath partner in Northern Europe, it was natural for us to build a solution to integrate these two products.”

The new solution can help decrease implementation and maintenance costs at minimum 50%. Running speed of the processes is normally at least four times faster compared to traditional User Interface-based implementation.

Sofigate has already been using the new solution in its customer implementations and has found out that it can help decrease implementation and maintenance costs at minimum 50%. Running speed of the processes is normally at least four times faster compared to traditional User Interface-based implementation. For example, Sofigate’s own Service Integration Center, which automates its clients’ Service Integration and Management processes, is leveraging the ServiceNow Connector for UiPath in its operations.

“There are lot of manual processes and activities in Service Management that can be automated to increase operational efficiency. Processes which we have automated in our client operations include Configuration Management Database maintenance, Charge Advisory Board facilitation and Major Incidents management. Automating these processes has increased their efficiency significantly,” said Pavel Haimi, director of the Service Integration Center at Sofigate.

To learn more about the ServiceNow Connector for UiPath, please navigate to UiPath’s Markeplace at http://go.uipath.com/.

About Sofigate
Founded in 2003, Sofigate is the leader of IT Management in the Nordics and pioneer of Business Technology management in Northern Europe. We help our customers succeed in leading digitalization. We do it by providing expertise in strategy transformations, technology solutions and management power. Sofigate has more than 500 Business Technology professionals in Finland, Sweden, Denmark and the UK. In 2017, Sofigate’s turnover was 66 million euros. 

About UiPath
Built for both business and IT, UiPath is the leading platform for enterprise Robotic Process Automation (RPA). More than 1,100 enterprise customers and government agencies use UiPath’s Enterprise RPA platform to rapidly deploy software robots that perfectly emulate and execute repetitive processes, boosting business productivity, ensuring compliance and enhancing customer experience across back-office and front-office operations.

With a thriving RPA developer community of more than 120,000 worldwide, UiPath is on a mission to democratize RPA and support a digital business revolution. Based in New York City, UiPath’s presence extends to 14 countries throughout North America, Europe and Asia. The company is backed by $183M in series A & B funding from Accel, CapitalG, Kleiner, Perkins, Caufield & Byers, Credo Ventures, Earlybird’s Digital East Fund and Seedcamp. UiPath’s Series B valuation exceeded $1 billion.

For more information, visit https://www.uipath.com.

Media contacts:

Sofigate
Marjo Eklund
Marketing Manager
+358 44 749 0228
marjo.eklund@sofigate.com

UiPath
Anna Ghica
PR Manager UiPath
+40 722 296 531
anna.ghica@uipath.com

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