A GUIDE TO RUNNING A SUCCESSFUL CRM PROJECT

Tips to getting the most from your CRM deployment.

Implementing and developing a Customer Relationship Management (CRM) system is one of the most important steps that a midsized or large company can take on the road towards digital leadership. Cost-effective cloud-based CRM platforms bring new possibilities for business transformation within the reach of even smaller companies.

A CRM deployment requires not only a profound understanding of the strengths and challenges of the company’s own business, but also the ability to execute the change and to seize new opportunities. Luckily, however, you don’t need to invent or build everything yourself.

We’ve collected the most important tips for a successful CRM project in our guidebook – download it by leaving your contact details!

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The most innovative customer success management in the world

Choosing the right platform plays a crucial role in successful customer relationship management. We trust in the Salesforce ecosystem because it’s innovative, scalable and constantly developing. Read more about our Salesforce offering:

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Juhana Tormilainen

Business Executive, Customer Experience

+358 400 698 390

juhana.tormilainen@sofigate.com

Roope Mäkelä

CTO, Customer Experience

+358 50 486 9649

roope.makela@sofigate.com

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