Mutual trust and learning
Part of this success is a result of the good working relationship established between Alma and Sofigate. The cooperation – based on trust and open communication – was smooth all throughout the project.
“When you genuinely care about what the other person thinks, you reach a point of trust. The rest just follows: an honest and open communication on both sides, leading to a good working relationship. Everyone at Alma was willing to hear out our suggestions and we listened to their needs; I genuinely enjoyed working with them. This is an intangible, but very important benefit”, says Anthony Bateman, Senior Advisor at Sofigate. He continues:
“Additionally, we work with Alma in a broader context; we are always exploring ways to add business value with the SAP Business Technology Platform, of which this work is just a part – Integration. We are also exploring ways to use this platform to add value to their data, and extend their existing solutions, in addition to exploring new avenues of innovation. Our philosophy is to develop and architect solutions that reduce complexity for the end users, allowing them to focus on their business needs.”
“Sofigate offered us help, support, and flexibility whenever it was needed. Integration Suite is quite a novel solution for the SAP world, at least in Finland, so this has required some learning on both sides. This considered, the result is excellent”, Kiuru concludes.
Are you getting the full ROI on your platform? Learn how to avoid a common business misconception.