The initial interviews were followed by an intensive series of workshops. These provided Elenia’s employees with the chance to consider Elenia’s objectives and its steps towards achieving them. On the basis of the workshops, Elenia and Sofigate jointly created a strategy and tangible IT operating model.
Heinisuo is particularly pleased by the strategy’s practical nature and the ease with which actions can be managed on its basis. A clear roadmap, setting out what will happen over the next 2 to 3 years, was created for the strategy.
“It’s easy to comply with the strategy. It’s not just some fine words written on paper, but tangible issues that we are putting into practice,” says Heinisuo.
Elenia is now in the strategy implementation phase. With a clear plan, the organisation will find it easy to move forward when its employees know where they are going.
Elenia chose Sofigate because the company already has a functioning IT administration model and best practices for creating a strategy and operating model.
“We didn’t have to start from scratch with Sofigate. We benefited from being able to adapt their models, which are already up and running, to our own needs. In addition, we could rely on them to provide the required expertise and dynamic project management,” says Heinisuo.
The project owner at Sofigate, Business Design Practice Owner Sanna Suomela, says that cooperation with Elenia was extremely smooth. She believes that the new strategy and operating model have helped to make Elenia’s IT management more professional and the processes more structured.
“Within companies, IT experts tend to be fully occupied and lack sufficient time for new development. Meanwhile, on the business side expectations are growing and more needs to be developed at a faster pace, using the same resources. Change can be achieved by rethinking tasks, systematising processes, clarifying roles and targeting your own resources at core business areas, in addition to efficient prioritisation of work. In this, it is worth benefiting from an external perspective and industry best practices,” Suomela comments.