L&T ENVIRONMENTAL SERVICES HAS RECENTLY BEEN TAKING ADVENTUROUS STEPS IN CREATING NEW BUSINESS, AND SO THE COMPANY WANTED TO FIND AN ERP SOLUTION THAT WOULD NOT HINDER FUTURE INNOVATIONS.

In Finland, practically the whole population is familiar with L&T as trustworthy waste collectors, but in recent years the company has expanded its business into entirely new areas. At times these novel innovations can even cannibalise its traditional business.

”A great example of this is our Hävikkimestari waste management service that we offer to restaurants. The Hävikkimestari mobile application combined with expert consultation has already helped more than two hundred restaurants reduce their food waste by almost a third. So, in the short term we might have less waste to collect, but in the bigger picture we promote the idea of circular economy and are able to move up in the service hierarchy,” says Petri Salermo, Senior Vice President of L&T Envinronmental Services.

Developing non-traditional services such as Hävikkimestari requires an agile, experimental culture and leadership by data. Together with his team, Salermo realised that L&T’s existing ERP solution had become a hindrance to progress. To begin the process of renewing its ERP and other core systems, L&T Environmental Services decided to employ the Business Technology Design method developed by Sofigate…