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Service Management Professional, SAP

Service Management Professional, SAP

Would you like to join the leading business technology company in the Nordics? Do you speak both business and technology fluently? If yes, keep reading!

We are seeking Service Management professionals
with a specialized focus on SAP. In this role, you will take charge of overseeing business technology services as a service manager and play a pivotal role in developing Service Management and Service Integration and Management (SIAM) capabilities either directly for our customers or in collaboration with them.

Your expertise should extend to efficiently managing SAP Service Delivery, encompassing both consulting and support roles. Ideally, you have successfully managed complex integrated SAP landscapes, showcasing a comprehensive understanding of integration tools and services that support the SAP environment. Your comfort in operating in both operational and project management capacities is crucial.

If you are eager to embrace daily learning, possessing excellent communication skills, a positive attitude, and the confidence to challenge our customers, this opportunity aligns perfectly with your aspirations.

You will be joining a team of seasoned professionals ready to offer support and share their knowledge with you.

We expect you to have experience in at least the following areas:

  • Service Management and related practices
  • ITIL

Expertise in the following areas will be considered advantageous:

  • Service Integration and Management (SIAM)
  • IT Service Management (ITSM) platforms like ServiceNow, Remedy Force, etc.
  • Agile/DevOps
  • Project Management
  • Data analytics
  • Configuration Management/Configuration Management Database (CMDB)
  • Automation/AI in services/processes

Effective interaction skills and fluent communication, both in Finnish and English, are essential for success in this role. If you are passionate about leveraging your skills in project management, service management, and entrepreneurial capacities, we encourage you to join our dynamic team.

We would like to hear from you

If you want to join our journey to dare, care and grow together with our clients and fellow Sofigators, we are eager to hear more from you. Please, tell us more about your background, competences, and your motivation to be part of our growth story.

Send your application by 1.3.2024. We will consider suitable applicants throughout the application period.

More information can be requested from the hiring Practice Lead, Praveen Panicker (+358504111872)

What’s in it for you?

Want to work with world-class technologies, best-in-class business technology management practices and a team of experts? You’re in the right place with us.

As a Sofigator, you get the opportunity to work with knowledgeable and driven colleagues, develop and challenge yourself and create sustainable value for our customers. We have an international, vibrant and fun culture with great openness and flexibility. We value every Sofigator and strive to build a diverse, equal, and inclusive workplace where everyone’s voice is heard, and where everyone can become the best versions of themselves. We value a healthy work life balance and support you in maintaining it.

Growth is not just a corporate thing for us – it is personal. There is so much to explore and learn within our community, and together with our customers, that having a bit of fun is unavoidable.

About Sofigate

We are The Business Technology Company with the fastest time-to-value in the gen AI era. We achieve that by combining our transformation expertise with low/no-code platforms and generative AI. That’s how we create sustainable customer value. In practice, that means helping our customers to develop the interplay between business and technology: to design, build and implement transformations and business-friendly technology solutions, like Salesforce, ServiceNow and SAP.As leaders of Business Technology management, we are the founder of the Business Technology Forum, the developer of the Business Technology Standard. Our team of 800+ professionals based in 8 offices across 5 countries – Finland, Sweden, Denmark, Hungary and Poland – are always ready to help, both our colleagues and our customers. At the very core of our being are our values: dare, care and grow. We dare to challenge the market, foster a community that cares about our people and drive growth with a customer centric business vision.