White paper:
Global SIAM Survey 2024 – The current status of Service Integration and Management
More business value, better supplier performance and management information with SIAM
Many organisations have already implemented SIAM (Service Integration and Management) models into their operations. However, many organisations are still wondering how they could benefit from implementing a SIAM model into their organisation and operations, how to prepare for the change, and how long will it take.
Sofigate and Scopism published a global SIAM survey together, where you can find answers to these questions and many more. The results of the report are based on the responses of 250+ people from 38 countries, reflecting the global nature of the SIAM community.
The report is divided into four sections:
- Demographics – background information of the survey respondents
- Responses from organisations who are not using SIAM, but plan to use it
- Responses from organisations who are using SIAM
- Responses from organisations who sell SIAM consultancy or solutions
Read more about the findings of the survey in the white paper by leaving your contact details.
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Why choose Sofigate SIAM?
We are the Nordic benchmark for building and running Service Integration:
- A pragmatic approach based on cooperation with Nordic companies operating globally
- A business perspective built upon global standards, such as Scopism SIAM BoK, ITIL, IT4IT, Business Technology Standard (BTS)
- Scalable from public organisations to global industry leaders
We provide a full-service scope from our Nordic service centers, including people, practices, and tools:
- The Service Integration book for training
- A competence center of 700+ people
- Over 120 Service Integration projects
- More than two million users of ITSM tools (ServiceNow, BMC, OneIO, Jitterbit)
Want to know more?
We’re happy to help! Send us a message and we’ll get back to you soon.
