News & events

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May 27th, 9-11 EEST

We will share all the most important news and trends from ServiceNow’s Knowledge – in a nutshell.

New ideas, accomplished keynote speakers, chances to learn – ServiceNow’s main event, Knowledge 2021 has it all. Join our Knowledge in a Nutshell 2021 -event on May 27th and hear key points and insights from the event handpicked by our specialists. ServiceNow’s Knowledge 2021, is arranged as a two week digital event. Don’t worry if the most interesting sessions don’t fit into your schedule or if they are already fully booked. Our experts are dedicated to summarize all of ServiceNow’s latest news, future plans, trends and focus areas in a nutshell, that will be opened on May 27th in our two hour online event Knowledge in a Nutshell.
Our experts have selected key ideas and themes and will offer their own insights on them as well. Johan Haglund will summarise key topics for CSM, Juha Kujala shares his thoughts on the Now platform as a “platform of platforms” and Gustav Rydeman will give you a look at what’s hot in Employee Workflows, and much more.

What: Knowledge in a Nutshell, online

When: May 27, 2021, 9 – 11 (EEST)

We will publish a detailed agenda later.


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Media contacts


Milla Kettunen
+358 44 570 9863



Djannet Berendji


David Oppen Strand
+45 28 78 37 64


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Sami Karkkila, CEO

Sami Karkkila, CEO

Sami Karkkila, CEO

Juha Huovinen, Founder and Chairman of the board

Jari Raappana, Executive VP, Head of Communications & Marketing

Sanna Siniketo, Senior VP of Business Operations

Katri Kolesnik, Head of Business Technology Academy

Sami Karkkila, CEO, and Pasi Mantila, Head of Sofigate Business Technologies