If you are a creative problem solver who likes challenges and would like to improve your skills as a ServiceNow Developer, join our Solution Center Team
Our customer base expands across all sectors and fields from public to private, from energy to healthcare. We support them with projects that are both interesting and challenging.
About Sofigate CEE Zrt.
We are the largest team of senior ServiceNow technology experts in Hungary. As a subsidiary of Sofigate, we have strong ServiceNow technical and business background.
Sofigate is a Nordic Regional Elite Tier Strategic Partner of Servicenow having delivered 1000+ successful ServiceNow projects for 200+ customers, and our exceptional experience was recognised by ServiceNow as granting us with the #1 EMEA Elite Tier partner award.
We’re proud to offer a unique working environment that’s built around the needs of our expert team.
Flexible working conditions: We understand that everyone’s lives are different, which is why we offer flexible working hours and the ability to work remote. This allows you to manage your time and to get the best out of your work and your free time.
Competitive compensation: We beat the Hungarian market with our compensation package, which includes opportunities both for employees and contractors.
Independent work within a supportive senior team: We believe in a collaborative and supportive work environment. Our close-knit team is always ready to help each other out.
Nordic working environment: As part of a Nordic parent company, we embrace the Nordic working culture of fairness, equality, and trust. We believe in creating a positive work environment where everyone is valued and respected. In our teams we have people from Finland, Sweden, Denmark and Hungary. All with very diverse backgrounds, skills and personalities with a goal to succeed as a team and create concrete business value to our customers through our efforts, commitment and expertize.
Who are we looking for?
The Support Engineer is part of our organization entrusted as a technical resource to guide our customers during critical issues to ensure a timely and effective case resolution. In support engineering, the customer and their positive experience is paramount and central to our daily efforts.
Besides we rely on you on other development projects as a ServiceNow Developer. Where you can have support from our Senior team to develop your knowledge further.
Understanding the ServiceNow platform and the core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.
The ideal candidate for this position is an engineer with strong troubleshooting skills. We are looking for individuals who can successfully diagnose the entire technology stack, enjoy helping others and have strong communications skills to resolve technical issues as quickly as possible. We don’t work in shifts but make sure as a team that we have our customer promise to be available weekdays during European office hours covered.
To sum it up, you’ll benefit from the following skills:
- More than 1 year ServiceNow support and/or development experience
- Experienced in effectively coordinating multiple initiatives and working with conflicting priorities in a fast-paced environment
- Ability to build effective relationships with a range of team members, stakeholders, partners and business users
- Displays a sense of ownership and exhibits flexibility, resilience, and resourcefulness.
About Sofigate
We are the leading business technology transformation company in the Nordics with a focus on sustainable customer value. Founded in 2003 we are now celebrating our 20 years! We are proud to be pioneers of Business Technology management and the founder of the Business Technology Forum. Our 700 professionals help customers to develop the interplay between business and technology: to design, build and implement transformations and business-friendly technology solutions. We are experts on the Business Technology Standard and utilize leading platforms such as ServiceNow, Salesforce, and SAP.
At the very core of our being is our values: dare, care, and grow. We dare to challenge the market, we are a community that cares about our people and we drive growth with a customer-centric business vision. We have an open feedback culture and a flat hierarchy. You can always affect your role and choose your personal development direction, we have an open knowledge-sharing culture and you can take part in cross-team project work.
Take ownership of your work. Own your future
As a Sofigator, you get the opportunity to work with knowledgeable and driven colleagues, develop and challenge yourself and create sustainable value for our customers. We have an international, vibrant, and fun culture with great openness and flexibility. We value every Sofigator and strive to build a diverse, equal, and inclusive workplace where everyone’s voice is heard, and where everyone can become the best versions of themselves. We value a healthy work-life balance and support you in maintaining it.
Growth is not just a corporate thing for us – it is personal. There is so much to explore and learn within our community, and together with our customers, that having a bit of fun is unavoidable.
We do not leave the future up to chance. We take ownership of it. You can, too.
If you have any questions do not hesitate to contact Anita Turoczi, anita.turoczi@sofigate.com
