Redefine how you engage customers, powered by Salesforce and smart data.

Your agile and transformative Salesforce partner

4.7/5.0

Our customer satisfaction rating

600+

Salesforce certifications

5:1

Seniority ratio in
Salesforce specialists

2013

Salesforce partner since 2013

How can Sofigate and Salesforce help you?

Deliver exceptional customer experiences by syncing everything behind the scenes – from data to sales, marketing, and service.

Customers expect fast, seamless, and personalized experiences. But disconnected systems, scattered data, and siloed teams and processes often stand in the way.

Imaging running all your customer engagement – marketing, sales, and self-service – in one place?  Salesforce helps you bring everything together. It activates your customer data, automates your customer engagement processes, and gives your teams a shared view of every interaction, whether you’re closing deals, resolving service requests or running marketing campaigns and programs.

At Sofigate, we make sure Salesforce becomes a true growth and conversion enabler for your business – not just a system. As a transformative partner we help you rethink how your organisation creates value, and lead the change together with you to make it real.

We combine a transformative business perspective to the latest technology knowledge and help organisations to make better use of Salesforce and customer data.

We are more business minded than the typical technology partner – we possess leading design and transformation capabilities. We help you harness the power of the whole organisation to serve the customer.

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Here’s what you get when you choose to work with us

Business-led digital transformation

We start with your business goals and design Salesforce solutions that deliver lasting impact. Our approach combines human-centric thinking with bold, forward-looking ideas.

Faster time-to-value with best practices

With ready-to-use tools and a structured approach, we help you get value from Salesforce quickly. You benefit from solutions that are already tested and trusted.

Industry experience and solutions

From energy, manufacturing , and retail & services to the public sector and nonprofits, we bring insights from a wide range of industries to tailor Salesforce to your context.

Sustainable change through co-creation

Our professionals work with your teams to guide the change, build internal capability, and ensure success long after go-live.

What we offer

Our Salesforce teams in Finland, Sweden and Poland help you turn strategy into scalable solutions. With a strong focus on business impact, design, and faster time-to- value, we deliver Salesforce services that grow with your needs. Here’s what we offer:

Solutions:

Sales
Configure, Price, Quote (CPQ)
Marketing
Customer Service
Field Service Management
Digital Experience
Data & Analytics
Integrations & API Management
Industry Solutions

Build:

Piloting
Development & Deployment Projects
Integrations & Automations
Key User Training
Hypercare

Design:

Service Design
UX/UI Design
Customer Journey Mapping
Sales / Marketing / Service Excellence
Build Your Own AI Agent
Architecture Design
Integration & Automation Design

Run:

Application Monitoring & Maintenance
Incident Management
Change Management
Maintenance Management
Reporting
Continuous Development

What your Salesforce journey could look like with us:

Business and Solution Vision

Sofigate was founded as a business technology company to make sure technology serves the business – not the other way around.

That’s why we approach Salesforce differently. Our teams combine business and service design, transformation leadership, and Salesforce and customer engagement domain expertise – all under one roof. No silos. No handovers.

We start by mapping the capabilities of your business needs to succeed, then co-create the solution with your people using real use cases and leveraging best practices tied to your customer engagement goals and objectives. The result? A Salesforce implementation that is aligned with your customer acquisition and retention strategies and tactics – and delivers real, measurable impact.

That’s what sets us apart – and why so many of our clients choose to grow with us long term

Planning and Design

With user-centric design we make sure that the Salesforce project delivers operational outcomes – not just features.

In practice, this means we sit down with your business and end users from the start.

We dig out the real bottlenecks – the pain points of end users, whether external or internal – and design processes that actually solve those issues.

And since we’re a partner who can smoothly transition from planning and design to execution, we make sure those plans turn into cost-saving or growth-driving outcomes – so you don’t have to chase them down yourself.

Planning with us isn’t just about technology – it’s about creating a foundation your team can build on, own, and grow.

Implementation and deployement

Our consultants are consultants – not developers calling themselves consultants.

With over 22 years of experience, our 300 transformation professionals and 100 Salesforce experts ensure your Salesforce deployment delivers real business value – not just a working system.

We can lead the process end-to-end with a fully managed delivery model where we are responsible for design, planning, implementation, quality assurance and testing – combining technical execution with digital transformation and change leadership expertise to make the solution sustainable. Or we can act as your resource pool partner where our individual Salesforce professionals work under your management and processes. In our opinion, the choice is not binary, as the best Salesforce development strategy often uses both models at different stages

We don’t just build – we embed change that sticks.

Continuous services

Continuous ROI doesn’t come from big bangs -it comes from systems that run smoothly, every single day.

Together with you, we continue to maintain, enhance, and optimize your Salesforce environment over time. These services ensure that your Salesforce environment stays aligned with evolving business needs, Salesforce platform updates, and user expectations.

In addition, we aim for minimizing technical debt by cleaning up unused features and processes, maintaining user adoption through steady improvements and education, and minimizing downtime and any unexpected surprises during major Salesforce releases. Last, but certainly not least, our Customer Success Manager possesses overall responsibility for coordinating collaboration between us, ensuring the SLA-based, high-quality delivery of continuous services, as well as enhancement backlog and development roadmap delivery.

Our teams work proactively to prevent issues before they surface and to keep your Salesforce systems delivering real, measurable value – every step of the way.

We don’t make software.
We help our customers maximise value from world’s leading business platforms.

These platforms provide you freedom to create and grow. We design services and business technology with you, so that you can ensure your business is future-proof.

We are the best alternative for those who find their current Salesforce development too technology-focused. We ensure you get priority, proactivity, innovation and respect from us – the basis of our work has always been co-creation with our customers.

We’re also a unique partner for those that have both Salesforce and ServiceNow as strategic platforms.